"One Happy Meal ~ Two Ringy Dingy ~ Three Strikes You're OUT!"

You all know Denise.....well, SHE is my boss, I guess that's the best way to explain her. She reminded me recently about the time she was interviewing applicants for a position that she had posted for the surgical practice where she was the administrator.

The first young lady appeared, shook her hand and had a seat in the chair across from her desk. Before any words were spoken, the lady said, "Do you mind if I eat my Happy Meal while we talk, I'm on my lunch break" ~ Denise responded, "Certainly, help yourself, by all means enjoy your Happy Meal." "Gladys" wished she had been hired because she always wanted a sandwich shop in the lobby!

The second applicant came in and during the interview....her phone rang and she asked Denise, "Do you mind if I answer this? I am expecting a call" DURING THE INTERVIEW! Of course Denise didn't mind at all. "Gladys" thought she would have made a wonderful person at the switchboard because she actually answered that call on the second ring ~ with a smile!

The third applicant came in with a long list of problems about the practice where she was still employed. She spent the first 15 minutes wanting to criticize everyone there, explaining that she was the only one that deserved a paycheck ~ "I do it all by myself, no one will help me, they won't hire any more help either!" So "Gladys" decided since she did it all by herself, she could probably find her way back to the door all by herself.

Funny how different things seem on "The Other Side Of The Desk" (Book in progress)

Last week ~ "Undercover Patient" (Denise) had a very pleasant experience by someone in a clinical setting. Compassion was all around. She made immediate eye contact, she listened, she wasn't rushed, she comforted the "very nervous patient" (aka me). It's so nice to find these treasures in healthcare.

This week ~ "Fashionable Characters" were on stage and Denise was the emcee for the show. The fashion show revealed personalities that we work with....from whiners to shiners. After all....it's what's on the inside that counts.

Next week ~ Denise & "Gladys" are excited to be going to Allergy Partners of the Piedmont. Invited for the third year in a row ~ Denise will lead in a "Motivational Makeover for the Medical Practice" for their staff appreciation day and training. What a terrific group they are. Can't wait to see you all! Of course they've requested "Gladys" to provide the humor again to bring up the rear! "Healthcare ~ The Funny Side Up!"

As always, thank you for your continued encouragement. It's nice to know that so many of you look forward to The Friday Funny ~

Denise Price Thomas

denisepricethomas@gmail.com

704-747-8699