"Ginger's Story"

Happy New Year my friends!  I hope you all enjoyed Christmas with the ones you love.  I bet you were happy to see the car lights pulling in with family and friends....and just as happy to see their tail lights pulling out of the driveway.  Those wonderful moments make memories to be cherished for a lifetime.

Well, I found someone that seemed a bit let down after the holidays, feeling a little left out.  I'd like to tell you her story as I see it.

This is "Ginger" ~ I walked by my kitchen table, looking down at the tray of cookies and "she" caught my eye.  She seemed to be feeling a bit crummy and looking a little rough around the edges after the holidays, feeling like a leftover.  She was hurt because everyone had been telling her how pretty she was, how wonderful she smelled and just how much they loved her....and then.....

What WAS SHE THINKING!  After all...the holidays were over!!  Now, no one gave her a second look.  She feared being tossed away....being just a memory.  But she had so many plans...

Soccer anyone?  "I've been feeling a little full in the middle so I had hopes to run and play and get back into shape!  I was once thin!"















"....and Santa even brought ME a pair of skates!  I wish some of my friends were still here.  They are LONG GONE by now....."

"Well, time for a new frosting.....so to the salon I go....."

She had heard talk about "raisin eyebrows" too so I'm sure she'll have them waxed while she's there.  

The Adventures of Ginger 

As it turned out....she had a great day and wasn't leftover after all.  You see, Ginger was the most special cookie that everyone wishes to keep around.  

Denise Price Thomas & "Gladys Friday" wish you a wonderful 2013....
Let's all remember to ~ "Say when you mean....mean what you say....but don't say it mean" 


Denise Price Thomas 
www.denisepricethomas.com
denisepricethomas@gmail.com

"Growing Pains"

Welcome to the Friday Funny ~ 
I hope this true story delivers a smile ~ it certainly started our day with love & laughter.......
  
This was the conversation this morning between Jillian, my granddaughter who is in kindergarten and Julie (her mommy ~ my daughter):  

Jillian:    "Mommy my leg hurts!"
Julie:      "It's ok baby, it's only growing pains."
Jillian:    "Ok but Mommy it really hurts and I don't think I can go to school!" 
Julie:      "You'll be fine." 

3 minutes later..... Jillian came downstairs with huge crocodile tears and pouting lips quivering as she said to her Mommy...."OH NO!  Now my hand hurts!  I don't want big hands!  I want SMALL HANDS!"  

Isn't that just a priceless moment!  My sweet daughter allowed me to share ~ I just couldn't resist.  

Of course, it started me thinking.....and I bet that is why "Gladys Friday" has been having pain in her hips......it's GROWING PAINS!  "OH NO! She didn't want BIG HIPS she wanted SMALL HIPS!" 

This Friday Funny was brought to you today THANKS to my daughter Julie ~ by Denise Price Thomas ~ boss of "Gladys Friday" (aka her alter ego).  

THANK YOU to EMS Management & Consultants for the wonderful welcome and participation!  It was an honor to be invited as your speaker for the Corporate Christmas Party.  What a terrific environment filled with caring people having a great time at work!  Thank you again. 

Making a list.....and checking it twice: 
Undercover Patient Adventures are scheduled ~ 
Customer Service Training events are booked ~ 
Team Building programs are on the calendar ~ 
Speaking engagements for conferences are confirmed ~ 
Excitement fills the air as I prepare for 2013!  

To schedule Denise Price Thomas as a speaker for your event or for training at your facility, Denise's   "Training Wheels in Heels©" will work with you toward customizing a program.  You may contact her @ 704-747-8699 or denisepricethomas@gmail.com.  Denise handles the booking for "Gladys Friday" as well ~ 

Website:  www.denisepricethomas.com

Sweet Dreams

"Gladys" just cannot believe that Christmas is almost here!  Recently she dreamed that her man bought her a brand new beach house.  When she awoke, she just couldn't wait to tell him all about it, describing it from the front porch to the rockers on the back.  

The next night, she dreamed that he had bought her a brand new boat and parked it on their very own dock at that beach house.  WOW!  She was really excited to share that dream with him the next morning.    

The third night, she dreamed that he had booked a "getaway vacation" taking her to Italy.  She could hardly contain her excitement when telling him every detail about their trip of a lifetime.  

She asked, "Just what do you think all these dreams mean?"  He said, "Well sugar, I really have no idea but I have a surprise for you tonight and maybe you will understand."  She couldn't wait!  She prepared a wonderful candlelight dinner for two and afterwards he presented her with THE GIFT he had mentioned.  

Wearing a smile and unwrapping the gift box "Gladys" just couldn't keep her eyes off of him.    There it was......her gift from him.....with excitement building she saw it......a BOOK with the title, "Understanding Your Dreams" 

Guess who's DREAMING NOW!?!?!   

"Ms Gladys" was invited this week to spend an evening at Cypress of Charlotte where she was embraced with open arms.  What a wonderful time we had.  

This week, she will be in Winston Salem entertaining for EMSpire Employee Christmas Party.  She cannot wait to meet her new friends.  

Until then, she's "Gladys Friday" today and hopes you are too!  

To schedule "Gladys" or Denise Price Thomas call or email: 
denisepricethomas@gmail.com
704-747-8699
www.denisepricethomas.com

From Senior Prom Night to "Senior Prep Night"

Time flies ~ do you enjoy thinking about your Senior Prom Night?   Well, now since we are all "of the age" of having to have colonoscopies....wouldn't it be great to have "Senior Prep Night?"  

I think we should rent an entire floor of a hotel, all get together "the night before" and do shots of apple juice chased with "Go Lightly" (colonoscopy prep).  Tray of prunes as appetizers.  

Think about it.  Together we can reflect on our high school memories,  play spin the bottle, twister, monopoly and when things start "HAPPENING" around there, we can go back to our room for those "private moments"   

Let's be sure to get one of those hotels that have those new automatic flush toilets, they are neat!  You just stand up and they flush.  Of course we'll have to be careful, we might just wear out a hip while we are there.   

I'm glad it's Friday today, aren't you?  Enjoy your weekend ~ 
"Gladys Friday"  ~  Cheers!  

"Gladys Friday" is excited!  She has been invited to be the Keynote for VMGMA ~ Virginia Medical Group Management Association in Charlottesville, Virginia.  Denise Price Thomas has been invited to present break out sessions during the conference.  

To schedule "Training Wheels in Heels©" for your facility call or email Denise Price Thomas 704-747-8699  denisepricethomas@gmail.com 

"Ms. Gladys" spoke for the Western Carolina Medical Group Managers Association ~ WCMGMA and had a wonderful time!   What a super welcome to Asheville, a great tour and terrific meal at Vinny's (awesome) and most importantly, new found friends.  They really know how to spoil a girl.   Oh and by the way, the surveys for "Gladys" ~ every one rated her presentation as EXCELLENT!  WOW!!!  Thank you all ~ can't wait to see you again.  

"Ms. Gladys" was also invited to entertain for the Good Shepherd Methodist Church Thanksgiving Banquet.  Fun group, lots of laughs and super nice people.   

Denise spoke for Morning Glories Group in Dallas 

On the horizon for Denise Price Thomas (and sometimes "Gladys"):  

• Motivational Makeover for the Medical Practice Series
• Customer Service Training
• Undercover Patient Assessment
• Speaker for Cypress of Charlotte
• Speaker for EMSpire Christmas Party
• Cancer Services
• and more.....

Training Heels on Wheels© ~ coming to a facility near you ~ 

Energy to Eat ~

"Ms. Gladys" had so many things going on in her life and with the holidays approaching, she found herself running out of energy.  So, she told her doctor that she was eating lots and lots of carbs, hoping to keep up with herself.  He wanted her to try some 'all natural pep pills' which she did.  So on Thanksgiving Day, she ate more than anyone in the family.....but MUCH FASTER!  She was even raiding the frig all night long.  So, from the looks of things, she's gonna gain weight at a much faster pace too.   How about that all natural energy? 

I sure hope that everyone had a wonderful Thanksgiving Day with the ones they love, giving thanks for each and every one.....and adding a little humor along the way.  


To schedule Denise Price Thomas or "Gladys Friday" ~ call or email:
denisepricethomas@gmail.com
704-747-8699

Healthcare Customer Service ~ "Greetings"

Denise Price Thomas learns a lot about customer service as an Undercover Patient.  Her alter ego ~  "Gladys Friday" describes a few of those experiences via youtube. As part of customer service training,  Denise uses a bit of humor to describe what happens on the other side of healthcare visiting the "Funny Side Up" yet always ending with the "Shiny Side Up"  She addresses the importance of first impressions, tone of voice whether in person or over the phone, dealing with challenging personnel, patients, parents and providers, the numerous ways in which support staff can and do make the difference. 





Training Wheels in Heels ~ At YOUR Service for YOUR Customer Service needs.  With a 34 + year career in healthcare, certified in Healthcare Management through Pfeiffer College, Denise follows her passion as she inspires and encourages healthcare professionals to make a difference right where they are.  

Call today to schedule Denise Price Thomas for on site training, customized upon request, addressing your specific needs.  

www.denisepricethomas.com
denisepricethomas@gmail.com
704-747-8699

This week: 
Invited guest speaker for Western Carolina Medical Society, Physicians & Manager Conference
Good Shepherd Church, Charlotte, NC
Undercover Patient Projects and more.....

"Gladys Friday" tells about Denise Price Thomas' experience as an Undercover Patient when she met "Robin Joye" (always robbing joy)