Family and friends will gather, continuing to celebrate that freedom as they join in the festivities planned around a much needed three day weekend.
As I was grocery shopping for the weekend, I received a call from my home and what I heard my cousin say was: "The ants are back and they are already all over your kitchen!"
I responded: "There's ant killer underneath the sink, spray them quickly or they will be taking over the entire house, we sure don't need that with company coming!"
There was silence....a long pause......followed by: "OK, but what shall I do about our Uncles who are with them?"
Communication is VERY important, wouldn't you say? Especially in healthcare. We THINK someone understands exactly what we have said.....but it often takes on an entirely different meaning. Just like the time when the patient didn't hear the part of removing the foil from the suppository! "BLESS!"
Always make sure your understanding is understood.
Enjoy your weekend everyone......"I'm Gladys Friday" and I know you are too!
Denise Price Thomas and "Gladys Friday" have been out and about and out of town with:
- Undercover Patient Assessments
- Motivational & Inspirational Programs for Healthcare Professionals
- Speaker for Nurse Recognition Event provided by Emergency Department Physicians
- Staff training in Customer Service and Communication
- Motivational Makeovers for the Medical Practice
- Featured Article in MedMonthly Magazine: http://www.medmonthly.com
- Inspiring Programs for Ladies Luncheons, Ladies Teas, Sunday Morning Worship
Currently customizing programs for upcoming training sessions. To schedule Denise or "Gladys" (two speakers in one) call or email:
denisepricethomas@gmail.com
704-747-8699
www.denisepricethomas.com
No comments:
Post a Comment