A patient that we saw this week owed a large balance from a previous surgery. He had never attempted to pay a penny toward that balance. We discussed this with him in an attempt to collect. He continued to tell us that he hadn't even SEEN one statement. Once we confirmed that we did indeed have his correct mailing address, he finally admitted that the doctor had told him that he needed to reduce his stress..........so he never opened his bill.
Until next week, I'm "Gladys Friday".....aren't you?
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