"The Ants Come Marching Home"

Memorial Day is such a somber occasion, a time to reflect and remember those who have given their lives for our freedom.  

Family and friends will gather, continuing to celebrate that freedom as they join in the festivities planned around a much needed three day weekend.  

As I was grocery shopping for the weekend, I received a call from my home and what I heard my cousin say was:  "The ants are back and they are already all over your kitchen!"  

I responded:  "There's ant killer underneath the sink, spray them quickly or they will be taking over the entire house, we sure don't need that with company coming!"  

There was silence....a long pause......followed by: "OK, but what shall I do about our Uncles who are with them?"  

Communication is VERY important, wouldn't you say?  Especially in healthcare.  We THINK someone understands exactly what we have said.....but it often takes on an entirely different meaning.  Just like the time when the patient didn't hear the part of removing the foil from the suppository!  "BLESS!"  

Always make sure your understanding is understood.  

Enjoy your weekend everyone......"I'm Gladys Friday" and I know you are too!  

Denise Price Thomas and "Gladys Friday" have been out and about and out of town with: 

• Undercover Patient Assessments
• Motivational & Inspirational Programs for Healthcare Professionals
• Speaker for Nurse Recognition Event provided by Emergency Department Physicians
• Staff training in Customer Service and Communication
• Motivational Makeovers for the Medical Practice 
• Featured Article in MedMonthly Magazine:  http://www.medmonthly.com
• Inspiring Programs for Ladies Luncheons, Ladies Teas, Sunday Morning Worship

Currently customizing programs for upcoming training sessions.    To schedule Denise or "Gladys" (two speakers in one) call or email:  

denisepricethomas@gmail.com
704-747-8699
www.denisepricethomas.com

Upcoming Weekend Experiment

Happy Friday everyone!  

"Ms. Gladys" wants to let you in on a little experiment she will be working on this weekend.   With swimsuit weather just around the corner (we hope!) ~ "Gladys" has decided she needs to "shape up" a bit.  So......she has purchased LOTS of Shrink Wrap and will be wrapping it from her waist down.  She has also ordered CASES of "Stretch Genie Spray"(used for stretching shoes) and will be spraying that on her upper chest area.  If it works, she will invite you all over for her Oil of Ole` party!  "CHEERS!"  

PS ~ if you don't hear back from her.....she must have over-sprayed :)


"Gladys" is busy entertaining with humor and Denise with customer service training, inspiring and motivating physicians, healthcare professionals, being an Undercover Patient and following up with training as well as speaking for women's events.

Just to name a few of those exciting events for Denise or Gladys:

• SHRM / Gaston County Human Resources
• Northeast Digestive Health
• CRMGMA ~ Managers Meeting
• Cabarrus Emergency Medicine
• Undercover Patient Assessments (but now that's a secret)
• First Presbyterian Women's Retreat
• Ladies of Grace 
• Simplicity ~ Catawba Heights

Also, Denise was invited again to write for MedMonthly Magazine, a national medical magazine.  It is certainly an honor to be featured in this magazine!  Check it out:  Desired Qualities When Staffing Positions At Your Practice

Lots of new and exciting events coming right up with new and exciting topics ~

"Gladys Friday" is always glad it's Friday ~ 
Stay well now ~ 

Contact Denise to schedule Customer Service Training, Communication, Team Building Workshop, Undercover Patient Assessment,  Women's Events and more.  

denisepricethomas@gmail.com
704-747-8699
www.denisepricethomas.com

A crummy day ~

It's very interesting to see people who eat in the "No Food Zone" of healthcare. If they only knew how they look from the other side.  If they only knew the negative seeds they are planting.  If they only knew how many eyes were upon them.  If they only knew the GERMS being shared! Denise Price Thomas experiences this first hand as an "Undercover Patient"   

"Gladys Friday" wishes to share a bit of humor to help the medicine go down a little easier. 

http://youtu.be/rX6PxE9xYNc

Enjoy! 


www.denisepricethomas.com
denisepricethomas@gmail.com
(704) 747-8699

My BOSS gave me a colonoscopy....

March is Colon Cancer Awareness Month ~ 

MOST people do not ENJOY having a colonoscopy.  Scheduling "one of those" is never as much fun as going to the hair salon for a "Bleaching & Preaching" 

However, my sister's VERY FIRST colonoscopy saved her life!   Remember....MY BOSS performed mine.....and I lived to tell about it and share this little song with you ~  ENJOY!  

This week's VMGMA Conference was AWESOME! 
Thanks to ALL the wonderful members of VMGMA and the vendors!   It was an honor to be the Keynote for such a wonderful conference!  "Jody O" ROCKS!  Denise Price Thomas (aka "Gladys") also thanks you for the invitation to lead in the two break out sessions "Dealing with Difficult Patients, Personnel & Physicians" (not that anyone ever has to).   

This week I also had the privilege of being an Undercover Patient for two physician practices.  Do you know how YOUR practice looks from the other side?  

Thank you to the Ladies of St. Mark's Methodist in Belmont for inviting me to speak for your Ladies Night Out this week.  

Coming right up for Denise Price Thomas (and sometimes "Gladys Friday")  

• NC Pediatric Managers Conference
• Catawba Valley Medical 
• NORM National Conference, California
• Gaston County Human Resources Conference
• Simplicity Women's Conference, Catawba Heights Baptist
• Providence Baptist Women's Conference, Rock Hill
• Allergy Partners of the Carolina's Annual Staff Training (my 5th year invited!)
• Provider & Staff Training on Customer Service, Communication, Compassion & A Connected Team
• Undercover Patient Assessments are on the rise as I enjoy enlightening, educating & encouraging.  

Have a great weekend....I'm "Gladys Friday" aren't you? 

denisepricethomas@gmail.com
(704) 747-8699
www.denisepricethomas.com

"Who WOOD have thought?"

Denise's granddaughter Jillian spent the night this week and she really loves to dress up, put on make-up and style hair (like her Mom & Nana).   So, she asked her Nana if she could put her make-up on.  "Nana" (Denise) thought it would be safer to have her dry her hair.  So Jillian was very excited about that, she was going to be the hairdresser.  Combing through the wet hair she said, "Nana, your hair looks like my sewing machine string.  I could cut it off and use it to sew something in my sewing machine that Santa brought me!"  Denise said she really didn't think she wanted a haircut so Jillian continued to dry it.    All finished up with make-up and hair, Jillian said, "NOW you look like GEORGE WASHINGTON!"  Nana responded...."at least my teeth aren't wooden" and Jillian said "yeah, but how about that nose?!?"    Who WOOD have thought?   

"Georgette Washington" 

Coming Right Up for "Gladys" and Denise Price Thomas: 

Undercover Patient Assessments are scheduled......

Customer Service Training Programs are booking weekly......

Speaking Invitations for events and conferences are being confirmed.....

Women's Events are shaping up......

Churches inviting me for drama & message.......

Financial Advisors have me scheduled for their fashion show......

Invitation to write again for a medical magazine has been accepted.......

Plus recently confirmed speaker for: 

VMGMA Conference, Charlottesville, Virginia

NORM Conference, San Diego, California

Call or email Denise Price Thomas to schedule Denise or "Gladys Friday" for your next event.  

denisepricethomas@gmail.com

704-747-8699

"Before she died"

Welcome "Friday" Friends!  

"Gladys Friday" visited a dear friend recently and during the conversation, I couldn't help but wonder........(please insert SOUTHERN DRAWL here, slow it down and add a dip of snuff if you'd like)

"Gladys, you member Estelle don't ye?  Well, she wuz my Momma an nems neighbor fir yeeers.   They used to sit on the front porch and dip snuff together, theyz real close.  Well anyhow, before she died she'd call me up and ask me to take her down thur to the laundry mat to warsh her clothes.  So, I'd carry her down thar.  Em yunguns didn't come round er and help er out one bit til theyz a needin' someum.  Then theyz a callin her all the time.  I remember one day she had me to carry her over ta post office to mail em yunguns a check, course that was for she died.   Lord have mercy when I'd take her sommers like at and we'd git back, she'd make us some biskits and coffee and them wuz sum of the bestest I'd ever eat in my life....course that was before she died.  I shore do miss Estelle.  You eat her biskits for she died, ain't ye Gladys?  Can you make em biskits?  I shore am hungry!  I miss at Estelle"  

During the conversation, "before she died" just hit me!  Think about it.....how many times do you think she's called SINCE she died?   Hopefully she isn't needing clean laundry, or needing to mail a check.....but now them biskits!    Mmmmm ~ I shore do miss Estelle!  

Isn't it fun to think about what we are saying and even funnier to think about what someone ELSE is saying?  I'm just sayin'



Call or email to schedule Denise Price Thomas or "Gladys Friday" for your event:  
704-747-8699 or denisepricethomas@gmail.com

"Ginger's Story"

Happy New Year my friends!  I hope you all enjoyed Christmas with the ones you love.  I bet you were happy to see the car lights pulling in with family and friends....and just as happy to see their tail lights pulling out of the driveway.  Those wonderful moments make memories to be cherished for a lifetime.

Well, I found someone that seemed a bit let down after the holidays, feeling a little left out.  I'd like to tell you her story as I see it.

This is "Ginger" ~ I walked by my kitchen table, looking down at the tray of cookies and "she" caught my eye.  She seemed to be feeling a bit crummy and looking a little rough around the edges after the holidays, feeling like a leftover.  She was hurt because everyone had been telling her how pretty she was, how wonderful she smelled and just how much they loved her....and then.....

What WAS SHE THINKING!  After all...the holidays were over!!  Now, no one gave her a second look.  She feared being tossed away....being just a memory.  But she had so many plans...

Soccer anyone?  "I've been feeling a little full in the middle so I had hopes to run and play and get back into shape!  I was once thin!"















"....and Santa even brought ME a pair of skates!  I wish some of my friends were still here.  They are LONG GONE by now....."

"Well, time for a new frosting.....so to the salon I go....."

She had heard talk about "raisin eyebrows" too so I'm sure she'll have them waxed while she's there.  

The Adventures of Ginger 

As it turned out....she had a great day and wasn't leftover after all.  You see, Ginger was the most special cookie that everyone wishes to keep around.  

Denise Price Thomas & "Gladys Friday" wish you a wonderful 2013....
Let's all remember to ~ "Say when you mean....mean what you say....but don't say it mean" 


Denise Price Thomas 
www.denisepricethomas.com
denisepricethomas@gmail.com