From Senior Prom Night to "Senior Prep Night"

Time flies ~ do you enjoy thinking about your Senior Prom Night?   Well, now since we are all "of the age" of having to have colonoscopies....wouldn't it be great to have "Senior Prep Night?"  

I think we should rent an entire floor of a hotel, all get together "the night before" and do shots of apple juice chased with "Go Lightly" (colonoscopy prep).  Tray of prunes as appetizers.  

Think about it.  Together we can reflect on our high school memories,  play spin the bottle, twister, monopoly and when things start "HAPPENING" around there, we can go back to our room for those "private moments"   

Let's be sure to get one of those hotels that have those new automatic flush toilets, they are neat!  You just stand up and they flush.  Of course we'll have to be careful, we might just wear out a hip while we are there.   

I'm glad it's Friday today, aren't you?  Enjoy your weekend ~ 
"Gladys Friday"  ~  Cheers!  

"Gladys Friday" is excited!  She has been invited to be the Keynote for VMGMA ~ Virginia Medical Group Management Association in Charlottesville, Virginia.  Denise Price Thomas has been invited to present break out sessions during the conference.  

To schedule "Training Wheels in Heels©" for your facility call or email Denise Price Thomas 704-747-8699  denisepricethomas@gmail.com 

"Ms. Gladys" spoke for the Western Carolina Medical Group Managers Association ~ WCMGMA and had a wonderful time!   What a super welcome to Asheville, a great tour and terrific meal at Vinny's (awesome) and most importantly, new found friends.  They really know how to spoil a girl.   Oh and by the way, the surveys for "Gladys" ~ every one rated her presentation as EXCELLENT!  WOW!!!  Thank you all ~ can't wait to see you again.  

"Ms. Gladys" was also invited to entertain for the Good Shepherd Methodist Church Thanksgiving Banquet.  Fun group, lots of laughs and super nice people.   

Denise spoke for Morning Glories Group in Dallas 

On the horizon for Denise Price Thomas (and sometimes "Gladys"):  

• Motivational Makeover for the Medical Practice Series
• Customer Service Training
• Undercover Patient Assessment
• Speaker for Cypress of Charlotte
• Speaker for EMSpire Christmas Party
• Cancer Services
• and more.....

Training Heels on Wheels© ~ coming to a facility near you ~ 

Energy to Eat ~

"Ms. Gladys" had so many things going on in her life and with the holidays approaching, she found herself running out of energy.  So, she told her doctor that she was eating lots and lots of carbs, hoping to keep up with herself.  He wanted her to try some 'all natural pep pills' which she did.  So on Thanksgiving Day, she ate more than anyone in the family.....but MUCH FASTER!  She was even raiding the frig all night long.  So, from the looks of things, she's gonna gain weight at a much faster pace too.   How about that all natural energy? 

I sure hope that everyone had a wonderful Thanksgiving Day with the ones they love, giving thanks for each and every one.....and adding a little humor along the way.  


To schedule Denise Price Thomas or "Gladys Friday" ~ call or email:
denisepricethomas@gmail.com
704-747-8699

Healthcare Customer Service ~ "Greetings"

Denise Price Thomas learns a lot about customer service as an Undercover Patient.  Her alter ego ~  "Gladys Friday" describes a few of those experiences via youtube. As part of customer service training,  Denise uses a bit of humor to describe what happens on the other side of healthcare visiting the "Funny Side Up" yet always ending with the "Shiny Side Up"  She addresses the importance of first impressions, tone of voice whether in person or over the phone, dealing with challenging personnel, patients, parents and providers, the numerous ways in which support staff can and do make the difference. 





Training Wheels in Heels ~ At YOUR Service for YOUR Customer Service needs.  With a 34 + year career in healthcare, certified in Healthcare Management through Pfeiffer College, Denise follows her passion as she inspires and encourages healthcare professionals to make a difference right where they are.  

Call today to schedule Denise Price Thomas for on site training, customized upon request, addressing your specific needs.  

www.denisepricethomas.com
denisepricethomas@gmail.com
704-747-8699

This week: 
Invited guest speaker for Western Carolina Medical Society, Physicians & Manager Conference
Good Shepherd Church, Charlotte, NC
Undercover Patient Projects and more.....

"Gladys Friday" tells about Denise Price Thomas' experience as an Undercover Patient when she met "Robin Joye" (always robbing joy)